How to Enjoy
 | Trains can be charted to match your travel plans. Please enjoy lunch and other activities while appreciating the beautiful scenery from a train window. To charter a train please contact us by telephone or e-mail at least one month in advance of the chrter date. |
 |  |  | Regular Train Car (46 seats, 60 persons) | Event Train "Galaxy Express 999" (37 seats, 50 persons) | Event Train "Orage-Chan" (37 seats, 50 Persons) |
Chartering Fees (2 hours standard) Fare(time extension) | Up to 2hrs. | Up to 3 hrs. | Up to 4 hrs. | Up to 5 hrs. | Up to 6 hrs. | Basic Charge | Additional Charge | Additional Charge | Additional Charge | Additional Charge | Event Train | 55,000 yen | 15,000 yen | 30,000 yen | 45,000 yen | 60,000 yen | Regular Train | 50,000 yen | Tableware Set | 5,000 yen | Karaoke machines can only be rented for event trains. | Karaoke Rental | 5,000 yen |
Standby Cahrge (additional fee / standby at destination) Up to 1 hour | Up to 2 hour | Up to 3 hour | Up to 4 hour | Up to 5 hour |
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10,000 yen | 20,000 yen | 30,000 yen | 40,000 yen | 50,000 yen |
Cancellation Charges for Chartered Trains Same day | 1 day prior | 2 day prior | 3 day prior | 4 day prior | 5 day prior | 6 day prior | 7 day prior | 8-14 day prior | More than 15 days prior |
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100% | 50% | 30% | 10% | No charge |
ReservationsPlease download the application form and send it to us by mail or fax at least one month in advance of the charter date.  | Boxed lunches can be enjoyed onboard your chartered train if ordered in advance. |
 |  | A double-layered boxed lunch with select ingredients produced in Izumi, Kagoshima Prefecture. Please keep the box and beautifully patterned drawstring bag as a souvenir. | A boxed lunch with a generous serving of “jidori” (locally raised chicken) from Izumi, Kagoshima Prefecture. |
 |  | Enjoy a variety of local ingredients such as “kibinago,”blue sprat from Kagoshima Prefecture’s Sendai City, “gane,” the local Satsuma version of tempura, and Shochu cake. | A boxed lunch filled with hand-made side dishes from famous Japanese restaurant in Kumamoto and rice balls in contry-style wrappings and box. |
 | A discount rate can be applied to a group of 8 passengers or more riding the same route. Please apply at least one month in advance of the borading date. |
Group Discount Rates【Groups of 8 or More】 General | Adults | 15% off the basic fare for adults | Children | 15% off the basic fare for children | Student | Under 15 | 20% off the basic fare for adults | Under 12 | 20% off the basic fare for children |
How to Calculate Group FaresMultiply the discounted fare for one person (rounded to 10 yen if it's less than 10 yen) by the number of people in the group. ReservationsPlease download the application form and send it to us by mail or fax at least one month in advance of the scheduled boarding date.
Purschasing Tickets  | Please pre-purchase a ticket at the automatic ticket machines at these stations. Numbered tickets cannot be obtained after boarding. Passengers who change trains at Shinyatsuhiro Station or Sendai Station will be provided a numbered ticket. |  | Please take a numbered ticket when boarding at these stations. Those with commuter passes or prepaid tickets do not need numbered tickets. |  | JR Kyushu Station |  | Manned station. Operation days and time varies according to station. |
Train Transfer Tickets | Passengers with numbered tickets who will be changing trains at Izumi Station will be provided a “transfer numbered slip (ticket)”. Please inform the train operator before paying the fare when exiting the train.
Please place the “transfer numbered slip” with the “connecting fare” in the fare box at your final destination. (Connecting fares are shown on the fare panel.) |
Free Adjustment Tickets  | Fare adjustment tickets are available at the fare boxes where fares, tickets, etc. are deposited at Shinyatsushiro and Sendai Stations. Please give the fare adjustment ticket to a staff member at the JR Kyushu ticket gate. |
Fares,Numbered Slips, and TicketsIn the cases of 【1】 and 【2】 pictured below, please drop your fare or ticket and numbered slip into the fare box next to the driver when exiting. In the case of 【3】 pictured below, please give the fare or ticket and numbered slip to a staff member at the platform or ticket gate.
※An in-train announcement will be made about how to turn in tickets, fares, and numbered slips. Boarding and Exiting | For a single-car train, please board from the back door and exit from the front door. |
 | There are two types of two-car trains: One-way boarding and exit doors on the first car only and boarding and exit doors on both cars. Details will be announced within the train. For trains with boarding and exit doors on both cars, please give your ticket or fare and the numbered slip to a staff member at the platform or ticket gate. Details will be announced within the train. |
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